State Farm® Insurance Agent Mike Adelsbach
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
TU PAPI
November 2, 2026
5
out of
5
rating by TU PAPI
"Susan and America are always very helpful. Great customer service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thanks for being the best part of State Farm. Mike Adelsbach Agency, Riverside, IL"
Teresa Mrozik
November 2, 2026
5
out of
5
rating by Teresa Mrozik
"Susan at this location is the absolute best to work with. She always helps to clarify the best way of going about things and keeps me calm in times of need. Best customer service around!"
We responded:
"Teresa, thank you for the fantastic review! We’re always here to support you with your insurance needs. Don't hesitate to reach out. Thanks for being the best part of State Farm. Mike Adelsbach Agency, Riverside,IL "
Yazmín Janneth López Zamora
November 2, 2026
5
out of
5
rating by Yazmín Janneth López Zamora
"I had a really great experience here! America and her coworker were both so helpful, kind, and professional throughout the entire process. They made a stressful situation so much easier for me and always made sure I felt heard, supported, and at ease. They were always willing to help and did everything they could to make things go smoothly. I truly appreciate their kindness and amazing customer service. I highly recommend this location!
Tuve una experiencia excelente! América y su compañera fueron muy amables, profesionales y siempre estuvieron dispuestas a ayudarme durante todo el proceso. Hicieron que una situación estresante fuera mucho más sencilla para mí y siempre me hicieron sentir escuchada, apoyada y tranquila. Siempre tuvieron la mejor disposición para ayudarme y hacer que todo saliera lo mejor posible. Agradezco muchísimo su amabilidad y su excelente atención al cliente. ¡Recomiendo ampliamente esta sucursal!"
We responded:
"Yazmín, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Riverside. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Mike Adelsbach and Team."
Yazmin Janneth Lopez
November 2, 2026
5
out of
5
rating by Yazmin Janneth Lopez
"I cannot say enough good things about the outstanding customer service I received from America and her colleague. They have both been absolutely wonderful throughout the entire process of handling my car claim.
From the very beginning, they have shown exceptional professionalism, kindness, patience, and a genuine willingness to help. They made what could have been a very stressful situation so much easier by giving me peace of mind, reassurance, and confidence that everything would be taken care of.
They were always available, attentive, understanding, and willing to go the extra mile to help me find solutions. Their customer service is truly 10 out of 10!
America and her colleague are a perfect example of what excellent customer service should look like. I am incredibly grateful for their support and the way they treated me. They deserve all the recognition for their outstanding work.
Thank you both so much for making a difficult situation a much more positive experience!"
We responded:
"Thank you for taking the time to leave a 5 star review. "
Margarita Lopez
November 2, 2026
5
out of
5
rating by Margarita Lopez
"Susan was awesome! She took care of me very professionally and quickly!!"
We responded:
"Thanks so much for the amazing review, Margarita! We really appreciate your support. Just reach out anytime if you need us - Mike Adelsbach State Farm Insurance Agency, Riverside, IL"
Lisa Enriquez
November 1, 2026
5
out of
5
rating by Lisa Enriquez
"I’ve been a customer for years and they have consistently been absolutely delightful to work with!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. Thanks for being the best part of State Farm. - Mike Adelsbach Agency, Riverside, IL "
Cheryl Flowers
October 26, 2026
5
out of
5
rating by Cheryl Flowers
"We have been a customer for 40 years - even before Mike A became the agent!"
We responded:
"Thanks so much for the amazing review, Cheryl! We really appreciate your support. Just reach out anytime if you need us - Thanks for being the best part of State Farm. Mike Adelsbach Agency, Riverside, IL "
Ayanna OConnor
October 21, 2026
5
out of
5
rating by Ayanna OConnor
"Susan was a great. Solved all my issues !!!"
We responded:
"Thank you for taking the time to share your thoughts! We appreciate your feedback and are glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thanks for being the best part of State Farm. Mike Adelsbach State Farm, Riverside, IL"
Gia Gallegos
October 19, 2026
5
out of
5
rating by Gia Gallegos
"Needed to update some account info and America was absolutely fabulous!!! Within minutes she updated my account and sent me a new insurance card. So nice to deal with an awesome human being rather than a bot!!!!"
We responded:
"Gia, thank you for the fantastic review! We’re always here to help! We love working directly with you and our customers. Thanks for being the best part of State Farm. Mike Adelsbach Agency, Riverside, IL "
Mark Chabus
October 16, 2026
5
out of
5
rating by Mark Chabus
"Very friendly and professional I could not be any happier 😁"
We responded:
"Mark- We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thanks for being the best part of State Farm. Mike Adelsbach, Agent - Riverside, IL"
Mina Konstantopoulos
October 14, 2026
5
out of
5
rating by Mina Konstantopoulos
"Susan was an absolute pleasure to deal with!"
We responded:
"Mina, thank you for the fantastic review. We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. Thanks for being the best part of State Farm. Mike Adelsbach Agency, Riverside, IL"
Laura Mayorga
October 12, 2026
5
out of
5
rating by Laura Mayorga
"I had an excellent experience working with Susan! She is very knowledgeable, professional, and was extremely helpful throughout the entire process taking the time to find coverage that met my needs and fit my budget. She made everything easy and stress-free and I truly appreciated her responsiveness and outstanding customer service. I have also worked with Dan in the past and he has been just as great as Susan. I highly recommend this office. Everyone is always so responsive, kind, and helpful. My family and I always choose the Mike Adelsbach team for those reasons."
We responded:
"Hi Laura, thank you so much for your kind review! We really appreciate you taking the time to share your experience. We have truly enjoyed working with you as well. Thank you for being the best part of State Farm. Mike Adelsbach’s Insurance Team "
Giana LaPorte
October 2, 2026
5
out of
5
rating by Giana LaPorte
"My family has done auto insurance here for years and starting my own coverage post-grad was super quick & easy, plus they are always a pleasure to communicate with! Highly recommend!"
We responded:
"Wow - thank you for the amazing 5-star review, Giana! It means a lot to me and my team to know you had such a great experience with us. We have truly enjoyed working with you and your family all these years. Thanks for being the best part of State Farm. Mike Adelsbach Agency, Riverside IL"
Lucy Vogt
October 1, 2026
5
out of
5
rating by Lucy Vogt
"This is such a wonderful office to work with. Everyone is always so kind and helpful. They are kind, professional and supportive."
We responded:
"Thank you so much for the 5 stars, Lucy! We truly appreciate you. You have been with us for over 25 years. You and your family will always have a special place in my agency. Thanks for being the best part of State Farm. Mike Adelsbach Agency, Riverside, IL "
Priscilla Memed
September 30, 2026
5
out of
5
rating by Priscilla Memed
"Great service, simple to understand and easy to apply, Thank you!"
We responded:
"Priscilla it is a pleasure serving people in the community. Thank you for the review :)"
Paula Dupont
September 29, 2026
5
out of
5
rating by Paula Dupont
"Always helpful, friendly and knowledgable!"
We responded:
"Thanks so much for the amazing review, Paula! We really appreciate your support. Reach out anytime if you need us. Thanks for being the best part of State Farm. Mike Adelsbach Agency, Riverside, IL "
oliver vasilopoulos
September 23, 2026
5
out of
5
rating by oliver vasilopoulos
"Susan Castaneda at the Mike Adelsbach State Farm office is worth her weight in Gold. I have been a long time client and Susan is as fast, efficient and thorough as one can ask for and is the main reason I love State Farm. This office runs like a top and everyone is great But Susan is the gem among them. I have all my cars, motorcycles and home insured through State Farm as well as my business insurance. They make doing business easy. And im glad I have this team on my side."
We responded:
"Hi Oliver, thank you so much for your kind review! We really appreciate you taking the time to share your experience. We have enjoyed working with you for over 25 years. Thanks for being the best part of State Farm. Please reach out anytime. - Mike Adelsbach’s Insurance Team, Riverside, IL"
Angela Chavez
September 15, 2026
5
out of
5
rating by Angela Chavez
"I am so grateful for the people that work in the office they are always so helpful and nice"
We responded:
"Angela, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our insurance team is always here and happy to help. Thanks for being the best part of State Farm. We appreciate you. Mike Adelsbach Agency, Riverside, IL"
Luzdelia Rivera
September 14, 2026
5
out of
5
rating by Luzdelia Rivera
"The best insurance company I have ever had"
We responded:
"Thanks so much for the amazing review, Luzdelia! We really appreciate your support. Reach out anytime if you need us. Thanks for being the best part of State Farm. Mike Adelsbach Agency, Riverside, IL "
John Stasi
September 10, 2026
5
out of
5
rating by John Stasi
"The people that work in the office are incredible..It doesn't matter if you speak to Essy or Dan or America you will be taken care of"
We responded:
"Thank you, John, for the 5 stars and for being a customer. My team is eager to provide remarkable service and add value where we can. We appreciate you! Thanks for being the best part of State Farm. Mike Adelsbach Agency, Riverside IL"
Cindy Ciolkosz-Davis
September 10, 2026
5
out of
5
rating by Cindy Ciolkosz-Davis
"Susan was very helpful adding a new policy for our family!"
We responded:
"Thank you for the 5-star review, we really appreciate your kind words! It has been our pleasure working with you for all these years. Thanks for being the best part of State Farm. Mike Adelsbach Agency, Riverside, IL"
Frank Hernandez
September 9, 2026
5
out of
5
rating by Frank Hernandez
"Exceptional service, it is consistently provided in a polite, prompt, and professional manner, especially on the part of America Hernandez.
Whether it’s coverage or handling a difficult claim, this insurance company will be there for you. I highly recommend this business."
We responded:
"Wow - thank you for the amazing 5-star review, Frank! It means a lot to our team to know you had such a great experience with us. Thanks for being the best part of State Farm. Mike Adelsbach Agency, Riverside, IL"
Gabe Rangel
September 8, 2026
5
out of
5
rating by Gabe Rangel
"Great service"
We responded:
"Gabriel, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my insurance team! Thanks for your trust in our office for so many years and for being the best part of State Farm. Mike Adelsbach Agency, Riverside, IL "
RDS - Services LTD
September 8, 2026
5
out of
5
rating by RDS - Services LTD
"Super professional office, responds quickly and makes you feel at ease!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team. We appreciate you. Mike Adelsbach Agency, Riversdie,IL"
Jim Dandy (Lookman)
September 8, 2026
5
out of
5
rating by Jim Dandy (Lookman)
"America is very courteous and always helps with our needs.
Truly appreciate this. Steve M"
We responded:
"Thank you so much for the 5 stars, Jim! We really appreciate your support. If you ever need anything, feel free to reach out anytime. Thanks for being the best part of State Farm. Mike Adelsbach - Riverside, IL"